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rebaanye S

1 reviews | Active since Mar 2021

23 Jan 2026, 19:16

ATM issue

Yesterday I had an issue with a ATM at Jabulani mall Capitec. The machine went ofline after while transacting my cardless withdrawal. Unfortunately the transaction went through however the machine did not extract the money. I just want to thank your stuff from both branches for the amazing services. Paballo and Isiah for trying to help out and Refilwe for wonderfully assisting. When I woke up the matter was resolved, your Turn around time with resolving issues is out of this world.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2026, 20:38
Official
Good day Rebaanye Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank