atm ***** reimbur*****t
we have just recently moved down to durban i was feeling a bit sick so i asked my girlfriend and mother of my daughter to go withdraw money she then went to pinetown when she got to the atm the machine swallowed my card moments later 3000 was withdrawn then 1000.now the bank refuses to reimburse us.they say my girlfriend should not have moved away from the machine after the card was swallowed.so now she should play secuity why didnt they have a security i mean its right outside a branch please help
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Capitec Bank's replyOfficial
13 Apr 2016, 08:29Hello tshepo657,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply13 Apr 2016, 08:29
Official
Hello tshepo657,
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jennine Seholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank