1 reviews | Active since Jan 2016
ATM FAULTS THAT COST THE CUSTOMER
I used an Atm at the local Shoprite checkers branch. I put in a withdrawal amount of R500 but only R200 came out of the machine. I reported it to the capitec branch immediately. I was given a case number and told there is a 7 day turnaround time. Today is the 7th day and I have not received any correspondence from the bank nor the money refunded into my account.
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Harry
As discussed via the email, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Mr Harry
As discussed via the email, I trust that your issue is now resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank