LP
L P
1 reviews | Active since Sept 2021
01 Oct 2021, 23:42
ATM FAULT/ ERROR
On 24/09/2021 07:43 & 07:44 I withdraw R2000 2x on St Georges ATM near Spar at Durban.
The first one did not come out, the ATM did that counting sound but it did not come out. I tried again for the second time and I received it. I even waited for the person who was behind me to withdraw just to double check but still it did not come out.
I was never involved in LOOTING so please do not make me pays for all those damages.
On the 28/09/2021 all your ATM's were not working so it is clear that the fault is/was on your side.
Please do a thorough check on ATM ID: 3420 ATM DBN ANTON L 1B1
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Replies (1)Capitec Bank's replyOfficial
02 Oct 2021, 09:08Good day Phungula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Oct 2021, 09:08
Official
Good day Phungula
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
