LP
L P

1 reviews | Active since Sept 2021

01 Oct 2021, 23:42

ATM FAULT/ ERROR

On 24/09/2021 07:43 & 07:44 I withdraw R2000 2x on St Georges ATM near Spar at Durban.

The first one did not come out, the ATM did that counting sound but it did not come out. I tried again for the second time and I received it. I even waited for the person who was behind me to withdraw just to double check but still it did not come out.

I was never involved in LOOTING so please do not make me pays for all those damages.

On the 28/09/2021 all your ATM's were not working so it is clear that the fault is/was on your side.

Please do a thorough check on ATM ID: 3420 ATM DBN ANTON L 1B1

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Oct 2021, 09:08
Official
Good day Phungula

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank