tL
thato L
1 reviews | Active since Aug 2014
04 Jan 2022, 10:41
ATM error refund
I went to an ATM on the 27/12/2021 went to withdraw R590 and the ATM gave me R140 and called capitec now they I got all the funds they are refusing to refund my R450 and no one even clarified what process took place in their invistigation because there are cameras on the ATM and capitec is not willing to assist meaning they just benefited my R450.00
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Replies (2)
Capitec Bank's replyOfficial
04 Jan 2022, 10:47Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply04 Jan 2022, 10:47
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's replyOfficial
24 Feb 2022, 10:16Hi thato
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply24 Feb 2022, 10:16
Official
Hi thato
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,