ATM ERROR COSTS ME R2600

On thursday the 31st of May 2018, in the morning, I went to withdraw money at Jabulani mall. I attemped to withdraw R2600 from my account ********** 820, it declines, got the slip "transaction declined. exceeds daily limit" code 61, at 10:05, tried again got the sameslip at 10:06 (I have both) waited for a few minutes and went to another ATM. Tried again and got a slip "Transaction declined. Insufficient funds" code 51 at 10:20 tried again got another one at 10:21 went into the branch, was told its an error and I should wait for 2 business days for the incident to be reslved. this morning the 4th of June I called to my suprise im told the money was withdrawn, when I dispute that Im told that I must wait for another 30 days for what? I need my money now and dont understand what is going on here.