ATM DISPUTE

On Wednesday the 08th of June 2022, i made a cash deposit of R4400 into my savings account at a Capitec Bank Atm. However only R3400 reflected into my account,I then again made a R50 deposit thinking the money might be stuck in the Atm, only to find it wasn't.. I immediately went into the branch to report this matter and one of the consultants who was assisting me lodged a complain and she assured me that the matter will be resolved .. I received a call from one of their legal team consultants 10 min after leaving the branch , she immediately told me that both transactions were successful and that we're any "arrears in their Atm and their Atm's were being serviced as we speak" I went to the branch to request a footage of the time I was making that deposit to try and find see if I had not dropped any of the money I had, even though I was certain I did not only to be told their Atm's do not have cameras.. Their legal team was supposed to get back to me in 24 hours but they haven't, they only called once to let me know that they're still doing further investigations but I have not heard from them since that day.. I'm very much disappointed at this institution, they don't value nor prioritise they're clients.