1 reviews | Active since Mar 2015
ATM Deposited not reflecting in my account
Good day,<br> <br> 27th November I deposited my money in my account till today no one called me, i go to branch no feedback on follow up references which does even come to an end or produce any joy of feedback.<br> <br> Waterfall mall capitec bank ATM there are cameras, which investigation can check using my picture on my account to see if i was indeed there, 2nd if there was an error maybe on account number it can be tracked between those time around 12pm or after, deposited made by those times, what make it to take this long waiting with no feedback? capacity issue or work performance is non of my business as a client. My bills are on errors and continuously accumulating interests. I can't just wait and relax while my credit record goes bad. <br> <br> <br> Who is in-charge of ATM investigations/complains/ Deposit who can give me feedback?<br> <br> Seriously this unprofessional Capitec i'm starting to really think otherwise in thoughts of moving salary to this account. <br> <br> I'm disappointed, discouraged in this service i got so far, first time dealt with bank and not giving feedback. <br> <br> your references: ***.<br> <br> Again still i was promised to called within an hour no has.<br> <br> Regards,<br> Tumelo<br> ***7
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
