CS
Corban S
1 reviews | Active since Dec 2022
29 Dec 2022, 11:43
ATM deposit error
I went to deposit money at the atm (R12600) on December 22nd the atm said an error and gave back my card, I went inside the branch and logged a ticket they said it should be in my account within 24 hours, 24 hours later I called them they said they escalated it. it's now 7 days later, I had no money for Christmas and I need to pay my bills. Really disappointed as iv been with this bank for over 10 years! This can ***** up someone's life!
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Replies (2)
Capitec Bank's replyOfficial
29 Dec 2022, 13:47Good day Corban
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Dec 2022, 13:47
Official
Good day Corban
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CS
Corban S's updateReviewer Update
29 Dec 2022, 15:24Alright thanks, Hope can get this sorted asap as i have to pay bills before the 1st
CS
Corban S's update29 Dec 2022, 15:24
Reviewer Update
Alright thanks, Hope can get this sorted asap as i have to pay bills before the 1st