SR
Sindy R
1 reviews | Active since Jul 2024
10 Jul 2025, 18:45
Atm deposit at Capitec is a mess
My mother in law made a cash deposit of 1700 at the atm and the money went into the account but after an hour received a notification saying correction payment - 1700. When she went to the branch they were rude and did not assist, WhatsApp also could not help and this is an elder who was supposed to be assisted not miss treated by your stuff at 1st they said the money will come back in the account which did not happen and now they keep giving her stories and they are rude
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Capitec Bank's replyOfficial
10 Jul 2025, 20:42Good day Sindy,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply10 Jul 2025, 20:42
Official
Good day Sindy,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec