AM
Andile M
1 reviews | Active since Sept 2024
16 Sept 2024, 20:54
ATM deposit
I went to deposit money at the ATM in gateway mall, the ATM swallowed my R5k and I called the ***** number they opened a complaint and asked me to report to the branch, at the branch they advised me it's a known issue but if it's a known issue why do I have to wait 14 business days to get my money back when it was an emergency that lead me to doing this transaction in the first place.
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Capitec Bank's replyOfficial
17 Sept 2024, 07:20Hi Andile, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply17 Sept 2024, 07:20
Official
Hi Andile, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.