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Mandlenkosi M
1 reviews | Active since Mar 2013
27 Nov 2019, 08:43
Atm closure awareness sign is required.
Capitec branch atm in Voortrekker st, Brakpan. two atms there. yesterday, ***9,afternoon, only one was working.The other, which also takes deposits was not working. After standing in a queue for the only atm that was working, we got closer but at about 17hr14, the atm overnight roller door came down. Long queue then told to try Spar or Shoporite, 500 meters away. Should staff not alert clients to go long before shutdown for the night ,happens? May be bank can also put up a sign to warn us that atm roller door closes at that specific time.
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Replies (2)Capitec Bank's replyOfficial
27 Nov 2019, 13:43I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2019, 13:43
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Nov 2019, 10:24Good day Mandlenkosi M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply28 Nov 2019, 10:24
Official
Good day Mandlenkosi M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
