ES
Elriek S
1 reviews | Active since Jul 2016
25 Sept 2024, 05:55
ATM CLOSED
Good day.
Today at around 05:45 I wanted to visit a Capitec ATM in Upington, the branch in town.
To my surprise, the ATM....WAS CLOSED!!
Please explain to me....where must I withdraw money if every ATM is closed? I will not withdraw at another ATM and let me be bear the additional costs.
If I am not mistaken, an ATM is supposed to be available 24/7. This was the first time I wanted to visit a ATM so early in the morning...and to my surprise...it was closed.
I cannot wait for Capitec to explain this to me.
Kind regards Mr. Elriek Swanepoel
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Replies (1)Capitec Bank's replyOfficial
25 Sept 2024, 12:02Good day Elriek
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Sept 2024, 12:02
Official
Good day Elriek
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
