ES
Elriek S

1 reviews | Active since Jul 2016

25 Sept 2024, 05:55

ATM CLOSED

Good day.

Today at around 05:45 I wanted to visit a Capitec ATM in Upington, the branch in town.

To my surprise, the ATM....WAS CLOSED!!

Please explain to me....where must I withdraw money if every ATM is closed? I will not withdraw at another ATM and let me be bear the additional costs.

If I am not mistaken, an ATM is supposed to be available 24/7. This was the first time I wanted to visit a ATM so early in the morning...and to my surprise...it was closed.

I cannot wait for Capitec to explain this to me.

Kind regards Mr. Elriek Swanepoel

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Sept 2024, 12:02
Official
Good day Elriek Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,