ATM *****, CLONED ACCOUNT

With recards to a case number ***3, my account was cloned 8 June 2025, as a Capitec autoteller, i canccelledmy card at te ATM, the ATM swollowed my card. I didnt had my phone with me and thought that the card was cancelled at the ATM. Later the day i find out that within 30 minutes more the R5000 was out of my accout, purches and withdrawals. I had opened a case at the Police, and send all the details to Capitec ***** department. For a month i follwed up without success. Today 14 July 2025 i received a call, the lady informed me sorry its my loss, if the money was paid into an account then they could rerout the monety back, what a joke, to tell me someone clone a bank card and deposits money into his own account????, Well i knou of siilar cases with other banks and those banks paid back the ***** money, well ive had it with Capitec Bank. Im closing my account