WD
Wonder D

1 reviews | Active since Jan 2019

06 Dec 2023, 13:10

ATM CASH DEPOSY NOT REFLECTING

i deposited money at the Atm ,but ddnt reflect in my account , i was told it takes 48hrs but still not resolved when i call for help they cnt ascalate it , they tell me ,they cnt help i have to wait .. it not my fault that capitec atm is not working , i just want to be refunded , or they close off my account its such an inconvinience not my budget is doomed , i cnt get help

Cash Recycler Deposit not reflecting, 04/12/2023, Logged

*** Specialist Team: Cash Disputes

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Dec 2023, 13:30
Official
Good day Wonder 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank