EA
Edward A

1 reviews | Active since Jan 2022

09 Jan 2022, 14:08

ATM

Capitec Bank ATM problem that has been reported with no joy of ever been sorted out.. clients are loosing money and Capitec just push the Buc without get all the facts.. video footage is available but nobody is willing to help protect the clients and without clients you wouldn't have a bank..so wake up and start looking after your clients before you don't have any..I have pictures to back up my accusations and management at a centre so straight facts

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Jan 2022, 14:10
Official
Good day Edward 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:33
Official
Hi Edward 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank