LT
Lazarus T
1 reviews | Active since Mar 2019
01 Nov 2021, 09:13
ATM
I withdrawn R600 at FNB ATM using capitec card on 30 November and never got the money. I only got the SMS and ATM slip that shows the money was withdrawn. I called Capitec call center they said the matter will escalated and resolved within 30 days. This was so inconvenience as this was my last money.
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Replies (2)
Capitec Bank's replyOfficial
01 Nov 2021, 09:25Good day Lazarus
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Nov 2021, 09:25
Official
Good day Lazarus
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 16:50Hi Lazarus
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 16:50
Official
Hi Lazarus
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank