FL
Francois L

1 reviews | Active since Jan 2016

02 Apr 2024, 12:00

***** at Capitec

DebiCheck debit order collected from my daughter's account without ever authorising this transaction on the app or in any other way. The debit order by Debtsafe was collected without authorizing Debtsafe to do so, and without authorising ANY such Debit with Capitec.

This fraufulant transaction thus goes deeper than just Debtsafe. Capitec unwilling to assist, ***** department refuse to investigate.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 12:11
Official
Good day Francois

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank