1 reviews | Active since Jan 2017

29 Oct 2021, 14:09

Astounding service from Meesha Vanmari

Astounding service from Meesha Vanmari from the complaints dept as she single handedly resolved a recall request from Nedbank to Capitec. After being sent from pillar to post from various bank departments, Meesha is the only person who called back to hear what the issue was. She went out of her way to liaise with the Capitec beneficiary who is currently in China to have the account status activated in order for the funds to be transferred back to the Nedbank account. Meesha is the epitome of client service as she went the extra mile while being friendly and efficient.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Oct 2021, 14:13
Official
Good day Precious

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. 

Kind regards 
Capitec Bank