Assisted *******ion No accountability

Found 2 unauthorised online deductions on my account. When I reported it so they could be reversed. I was told come back in a month. As Capitec are very involved in any deductions you authorise this is unacceptable. If you at one time entered into an online transaction Capitec out of choice do nothing to stop *****. It cannot be that Capitec without the client authorising deductions proptect the ********s rather than their clients