1 reviews | Active since Dec 2023
Assistance with stop and reversing the R7000.00 money deposited or transferred to non existent account.
My name is John Masilo Lesia, I’m a Capitec Bank customer, today the 31 August 2026. I transferred R7000.00 to an Absa account. I did a normal transfer however I added an extra digit on the Absa Account by mistake.
I immediately contacted Capitec to reverse or stop the payment, however I was told by a call centre consultant who was very empathetic and understanding that since it was not immediate payment it cannot be reversed or stopped. I had to wait for 5 days for the amount to bounce back. That Absa accounts only have 10 digits account not 11, so the money will bounce back in 5 days. If I chose option of lodging the query it will take up to 14 days.
So I was wondering whether Hello Peter can assist in the amount being reversed or days of the money bouncing back can be shorter than 5 days The correct Absa client whom I intended to transfer the money needs her money urgently and I have no other R7000.00 or money available.
I’ll really appreciate any urgent help I can get.
