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Johanna N
1 reviews | Active since Dec 2023
19 Feb 2024, 11:34
Assist in unlocking my account
Worst Bank experience . My account was blocked so they asked me to send necessary documents to open my bank which I did, after some weeks I've received email saying I can access my account my account has been unlocked but still I can't access my account to since it's been post I have been to Capitec branch I've been given reference numbers but still I am not getting any help
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
19 Feb 2024, 13:12Good day Johanna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Feb 2024, 13:12
Official
Good day Johanna
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Johanna N's updateReviewer Update
21 Feb 2024, 09:24I called the number u left in my email n u can hear people in the background but no one seems to be helping me. Over 6 min holding and u can hear people talking in the background. Still no help
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Johanna N's update21 Feb 2024, 09:24
Reviewer Update
I called the number u left in my email n u can hear people in the background but no one seems to be helping me. Over 6 min holding and u can hear people talking in the background. Still no help
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Johanna N's updateReviewer Update
21 Feb 2024, 10:19Just received email saying the matter is resolved and I spoke to nobody about the matter. Capitec doesn't care about its customers , the bank n personnel are just ***********
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Johanna N's update21 Feb 2024, 10:19
Reviewer Update
Just received email saying the matter is resolved and I spoke to nobody about the matter. Capitec doesn't care about its customers , the bank n personnel are just ***********
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Johanna N's updateReviewer Update
22 Feb 2024, 18:24Thank you Sabrina for your help
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Johanna N's update22 Feb 2024, 18:24
Reviewer Update
Thank you Sabrina for your help