WS
Wendy S

1 reviews | Active since Dec 2019

09 Jan 2020, 21:52

Assaulted at Capitec

After my complain with Capitec matter got worse. I was assaulted by there staff member who slammed my laptop after asking to email her statement that was downloaded when the incident took place. She gave me attitude and when I complained to the manager nothing was done but she come running to attack me in the branch cause i was taking a video of her giving me attitude.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2020, 09:42
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Best regards,