#AskWhy Capitec Has Such Bad Customer Service

On Sunday I visited your Loch Logan Waterfront branch to open an account. I was greeted by a rude, unfriendly, unhelpful Vincent at the info station(where you get the tickets). <br> <br> His snotty attitude made me wonder, Capitec Always likes to #AskWhy we aren't with you, well maybe we should #AskWhy we are subject to such disgusting customer service when we CHOOSE to open an account with you. If we wanted we can open with any other bank. <br> <br> In all your #AskWhy Ads I don't think it ever occurred to that we get 200% better service at other banks. <br> <br> It was clear from his attitude that he has not had any training whatsoever and that Capitec does not take customer service as a priority. <br> <br> Further more even you do pride yourself in employing people with such bad attitude... Maybe you shouldn't put them in the frontline, where they do a disservice to the brand and the industry at large. <br> <br> Please resolve. <br>