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Ntombenkosi N
1 reviews | Active since Sept 2022
08 Sept 2022, 20:36
Asking for a prescription letter
Poor customer care I asked for a prescription letter as I am within my rights to ask for one . I received a automatic response and it's since been quite. I then proceeded to call and been sent to one consultant to another and have the phone been hung up on me. I have checked with all the bureaus and they have all removed this account I'm just trying to safe guard myself and this is what I get
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Replies (2)
Capitec Bank's replyOfficial
08 Sept 2022, 21:00Good day Ntombenkosi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Sept 2022, 21:00
Official
Good day Ntombenkosi
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NN
Ntombenkosi N's updateReviewer Update
14 Sept 2022, 18:12It's been a couple of days and nobody has contacted me concerning my issue
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Ntombenkosi N's update14 Sept 2022, 18:12
Reviewer Update
It's been a couple of days and nobody has contacted me concerning my issue