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Mmuso M
1 reviews | Active since Apr 2020
29 May 2020, 10:35
As an the complainant I will like that this matter be escalated to the Banking Managers within the next 4 hours and that my money be paid back before end of business day if not my action to get that revenge as I have borrowed money from the bank and h
With regard to the incident ***5 it has come to my attention that the complain management team is protecting it *********** employees and people who never from the start take this incident seriously.
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Capitec Bank's replyOfficial
29 May 2020, 11:09Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 May 2020, 11:09
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank