MN
Manie N

1 reviews | Active since Jun 2021

28 Jun 2021, 10:24

As a pensioner i have lost all my saving due to Capitec Bank's inability to detect *****ulant transactions

I had a bad experience with Capitec Bank. I thought that my money would be safe with them. Other banks have procedures in place to limit possibility for questionable transactions on an account. Multiple large sums of money to the amount of R81347 were transferred to questionable Capitec accounts together with large cash send transactions done without any systems to assist in the curb of ********** transactions. Their cellphone banking application is not save. Capitec has a don’t care attitude. I will not recommend anyone to make use of their banking services. I interpret their attitude as more in support of the ******** elements. I start questioning their Bank Employees collusion with the ******** elements

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jun 2021, 10:27
Official
Good day Manie

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank