ARROGANT MANAGER
<p>Today 28/04/2017 my husband Jayson Johnson went to Capitec to request a bank statement and instead he got told by Phindile toJUST CLOSE HIS BANK ACCOUNT AND GO OPEN UP ANOTHER ONE AS SHE DOES NOT NEED HIS ACCOUNT! REALLY PHINDILE? IS THIS WHAT CUSTOMER SERVICE IS ABOUT?MAYBE YOU SHOULD BE TRAINED AGAIN BECAUSE YOU DO NOT LIVE UP TO THE VALUES OF THE BANK</p>
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank