GN
Gijima N

1 reviews | Active since Nov 2023

16 Nov 2023, 07:10

Arrogant Capitec consultants in Hammarsdale Branch

2 male Capitec bank employees in the Hammarsdale branch were so mean and even threatened to fight me, just because i wanted to make a deposit on the capitec ATM at 17:00, I was told I can't use the ATM as they wanted to close and it's past their knock off time yet there was still a queue. I squeezed below the roller door as one was trying to close it and then that's they threatened to beat me, I kept on saying "I’m going to use the ATM like it not” as I was already on the queue, you can’t treat customers like that

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Nov 2023, 12:05
Official
Good day Gijima

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank