KG
Khairun-nisaa Geswindt

1 reviews | Active since Jul 2016

22 Jun 2017, 08:41

Are you people still in business??

<p>Since yesterday I am struggling to get hold of the Golden Acre branch in Cape Town. All the numbers of that branch obtained is incorrect. All the customer service emails and numbers are invalid. This is very bad.</p>

0
Replies (3)
Capitec Bank
Capitec Bank's reply22 Jun 2017, 10:54
Official

Good day

We acknowledge receipt of your post, however we did not receive any of your information.

Please provide us with your account or identity number so that we may assist with your request.

Kindly send your details to ***

Your reference number: Incident ***8.

Kind regards

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply22 Jun 2017, 15:06
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Managment
Capitec Bank

Capitec Bank
Capitec Bank's reply23 Jun 2017, 18:21
Official

Hi Khairun

Thank you for bringing your matter to our attention and you have confirmed being satisfied with the explanation provided by our branch.

Kind regards

Donorique