SM
Senate M
1 reviews | Active since Feb 2014
19 Sept 2020, 01:03
are you in need of credit relief or assistance? GOODLUCK
Credit relief options- check their website, but when you enquire with their credit resolution department as listed on their website, you will be told a totally different resolution. Website: "Your credit profile status will remain in arrears until the full arrears amount is repaid". Email from ***: "Kindly note under debt restructuring will also not be removed on your credit profile until that loan is paid in full as you did make arrangements on the loan and amended the original agreement." It has been the worst decision of my life. Instead my credit score went down by 100 points and 6 Hard enquiries were conducted on my credit profile for a mere 1 month loan adjustment.
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Replies (1)Capitec Bank's replyOfficial
20 Sept 2020, 10:11Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Sept 2020, 10:11
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
