EM
EDWARD M
1 reviews | Active since Mar 2009
27 Aug 2015, 14:40
application taking forever to process!!!4 days...
I am a customer of Capitec for over four years with a good payment record, in the four years that I have had a multiloan,i only missed payment once, which was last month.as a result my multiloan was cancelled. I was told to reapply, which I did on Monday the 24/08/2015,but up to now I am still waiting for feedback.is this how you treat your loyal clients????
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Capitec Bank's replyOfficial
28 Aug 2015, 08:32Hello maed,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Aug 2015, 08:32
Official
Hello maed,
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank