Apple.com amount going off my account as a subscription. I have no Apple products nor a subscription with them

Hi There Last month I noticed that an amount of R14.99 apple subscription going off my account. I have no Apple products nor a subscription with them. I did put in a complaint - Query no. ***9. Which was closed due to claims of not being able to get a hold of me. I did call before my complaint was closed to to inform the consultant to also communicate via whatsapp if calls were going through, but that was not done. Now, I have another amount that tried to go through today 10 Jan 2026. Luckily I have no funds in my account. Why are these amounts going through even when the limits are zero and online/International transactions are NO.? I complained about the same issue early 2025 and it was resolved. Please note, I have no Apple products nor a subscription. with them. I would like to be refunded and these transactions to be stopped. If not, please stop this active card and issue a new one. Do not refer me to Apple, I do not have any products or a subscription with them. Capitec is not the only bank I'm with but if this persists I am going to have to close this account. Transaction date: 10 Decembet 2025 and 10 January 2026 both for R14.99.

Please note: If you cannot hold of me via calls please communicate via WhatsApp.

Thanks