SM
Saabirah M

1 reviews | Active since May 2017

29 Apr 2024, 09:17

Appealing service

I've reached out to Capitec business now 5 times via email asking for help to clear my non compliance status. My account is now closed but I still need the status to be cleared and these assholes do not respond at all. It just shows you how ****ty their service is.

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Apr 2024, 11:08
Official
Good day Saabirah. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank
Capitec Bank's reply02 May 2024, 16:01
Official
Hello Saabirah 
In response your complaint, kindly refer to our telephone conversation held on 2 May 2024 / email correspondence sent to you on 2 May 2024 as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank