TT
Trystan T
1 reviews | Active since Jun 2018
04 Jun 2019, 14:58
Appauling service-Failing to provide clarity!
Can’t begin to express my frustration with Capitec.
My query has been going back and forth for two months.
The last email I sent to your consultant was on the 9th May 2019 and since then I haven’t received any feedback??
I transferred money using my Capitec app and the money as-well as the instant payment fee was deducted yet the person never received the money and Capitec are failing to provide me with answers as to what happened!!! Appalling service!
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Capitec Bank's replyOfficial
04 Jun 2019, 16:19I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Jun 2019, 16:19
Official
I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank