Appauling service

<p>Yestedday I tried to withdraw money from my account, but to my horror my money was already withdrawn I went inside the branch to check what was the problem..i got an obnoxius Manager who does not have empathy towards their clients she told me that even if i can shout for the whole world to hear there's nothing she can help me with all she said was I knew the person who transfered my money without my knowledge When I asked a simple question of why did I not get a notification there was no answer clearly this is in inside job the worst part is they could see where my money went to but I was told that they need permission from the person who took my money without my permission I was told to go open a case...Clearly Capitec does not care about the financial wellbeing of their clients they do as they please with people's monies..I am being inconvenienced I have a 6 month old who needs food and nappies but that is none of their business I am so disappointed </p>