1 reviews | Active since Nov 2014
APPAULING SERVICE
two months ago i bought airtime at an atm at Wendywood Caltex garage for R200 and it didnt come through i went to Capitec bank in Woodmead I was given the Customer services number to call and only today after two months they telling me that it went through.<br> <br> SECOND INCIDENT ON FRIDAY 30 OCTOBER AT SPAR IN BUCCLEUCH I TRIED TO WITHDRAW R1500 DIDNT COME OUT THEN TRIED R1000 DIDNT COME OUT THIS IS A CAPITEC ATM THEN WITHDREW R1500 FROM AN ABSA ATM WHICH IS ALSO AT THE STORE,I WENT TO THE MANAGER AND CONFIRMS THAT THE ATM HAS A PROBLEM AND WILL GET THEM TO REVERSE THE FUNDS.<br> <br> I GOT A NUMBER AND I CALLED AND THE GUY SAID HE WILL REVERSE THE FUNDS TODAY FOLOWING UP HE DIDNT LOG ANY CALL EXCEPT FOR THE MONEY I WITHDREW AT ABSA FOR R1500 WHICH TO ME DOESNT MAKE SENSE.<br> <br> I JUST SPOKE TO ANDISIWE WHO IS NOT HELPFUL AT ALL REFERENCE FOR THE MONEY IS ***3 AND FOR AIRTIME ***0.<br> <br> I NEED SOMEONE TO DO SOMETHING ABOUT THIS URGENTLY.
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
