Appalling service, my account is still suspended

This bank really deserves a negative rating. My account was suspended on the 10th march, submitted everything they requested. I have been following up, calling their client care centre which is really not helpful, sent an email to forensics worse department ever they don’t even bother to call. Followed up on WhatsApp and their consultant are clueless and give wrong information. I have been to the branch multiple times but still no assistance. Wasted more than R500 trying to sort this thing out while they have my money with them and no one is willing to help. All I need now is my money and I move to another bank, third bank is really disappointing and they don’t care.

My phone number is ***. Can I get someone who is willing to help me get my money and move it to another bank call me