APPALLING SERVICE ,DEBIT ORDER REVERSAL NIGHTMARE

<p>last week i went to capitec [ Randburg ] requesting a stop order reversal OF 2000 i was given a number advised by the consulted to return after 7 working days ....today i went there to check on my my stop order reversal inquiry since its after seven working days. again i was i given another case number { ********** 3} by the same consultant to come back again after 7 working days .... i mean CUM ON .... ITS JUST A REVERSAL OF MY FUNDS ..... capitec customer service is appalling , SO I HAVE TO WAIT ANOTHER 14 WORKING DAYS JUST TO ACCESS MY MONEY NO EXPLANATION I WAS GIVEN ,,,,, THIS IS STUPID</p>