Appalling service

Your client care is appalling, I don't know why did you call them there. That is a zoo. Between that shameful client care and collections department no one is able to tell me why did my loan instalment go up and withoiy notice. One person says it is system error but transfers me blindly before they can give me a ref number. Thandeka and andiswa from your circus client care, those ones they need to go for training. They are so inept. They really don't care.