ll
lungz.dlamini lungz.dlamini

1 reviews | Active since Jan 2017

30 Mar 2022, 16:01

Appalling Service

I had dealings with Chumani Ngcuka (purpose leading) the first 2 days he was on the ball I submitted everything he requested and I received a call saying they can approve me for a certain amount. I told them to give me a day and I reverted back to them now my mails calls are going to deaf ears. I have sent him numerous calls no answer ? I am livid Why do I have to beg for this person to respond to me?

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Mar 2022, 18:42
Official
  
Good day Mmakananelo 


Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 


ll
lungz.dlamini lungz.dlamini's update02 Apr 2022, 14:00
Reviewer Update
Hi, some lady called me on this review bit I'm still waiting for feedback from her.shw said she would email me if she couldn't get me on my phone. I'm still waiting . There's no hope with Capitec customer service and retention