Appalling (rule for Capitec)

Good day<br> <br> I'll get straight to the point.<br> <br> I find it very inconsiderate of Capitec, that they are not able to call their clients back when they are unable to stay on the line for assistance.<br> <br> According to this consultant, they only take calls and that they do not call their clients back if they ask or if they get cut off, he confidently said \then they would have to call us back"never mind that you mind not have the funds to call back as you would be holding on the line"