NM
Natalie M
1 reviews | Active since Feb 2024
13 Feb 2024, 10:41
Appalling
I was promised a call back on my closing account issues on Friday and it's Tuesday again the 3rd business day.... Utterly frustrating and pathetic Capitec
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Replies (2)
Capitec Bank's replyOfficial
13 Feb 2024, 10:58Good day Natalie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply13 Feb 2024, 10:58
Official
Good day Natalie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
NM
Natalie M's updateReviewer Update
13 Feb 2024, 11:28Automatic response! I have even sent an email to Complaints/Client Care and service request team an yet no freaking response
NM
Natalie M's update13 Feb 2024, 11:28
Reviewer Update
Automatic response! I have even sent an email to Complaints/Client Care and service request team an yet no freaking response