Appalled with Capitecs service!

If I could give zero stars I would. I have been attempting to initiate a transfer of funds from my late fathers bank account for over a month now.

I send a detailed email with every single thing they require, only to get a response 8 days later requesting the documents I have already sent.

I then resend all the documents and the process continues on and on, it is outwright disrespectful given the matter at hand.

I am appalled with Capitecs service.