Appaling Service

27 August 2019 Capitec Bank Riverwalk Three Rivers, appalling service!! With the intention to open a Capitec account just after 17h00 as they trade till 18h00, get there,receive a ticket,wait as consultants are busy with clients, get approached by a lady asking if I can come back tomorrow as they closing soon and nobody is available to work after 6...Seriously and it's only 17h40!!! Well I declined as I'm unable to make it. Anyway she proceeds to help me but then all of a sudden it needs a mandate and she needs to authorize blah blah blah....( all the while the unprofessional approach with the chatting across the room about overtime and stuff) She then tells me she's unable to gain access to authorize and I'm welcome to come back tomorrow or another day!! Its now 17h56...really Capitec is that how u treat potential new clients!!