App offline again - Bank Failure

It’s been over a year since I left working for Capitec Bank due to a negative succession experience and it’s really frustrating that your app still goes offline at the most inconvenient times! I moved my salary to a more convenient bank while I was still employed with you for this reason as I started losing confidence in your competency as a service producer, as a result of constantly having card and app issues around month end in the little time I would get off to attend to my livelihood, and I am now going to be moving the remainder of my smaller transactions from you as you guys continue to fail me! You guys are failing to resolve long-term ongoing IT issues to deliver on the products and services you assure your clients of - aside from technical capacity, you guys STILL do not have a functional backup server that allows us consistent and convenient access to our money and still display lack of accountability as you continue to allow these technical failures to impact us.