SD
Shaneeze D

1 reviews | Active since Jul 2018

10 Jul 2018, 18:54

App not working!

I am having all my days logging into my mobile app , the sms does not want to go through and I have almost R100 airtime on my phone , it's not my service provider and my details have not changed. YOU ARE NOT GOING TO SEND ME TO A BRANCH I WANT IT FIXED!

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Jul 2018, 09:07
Official

I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply13 Jul 2018, 14:04
Official

Good day Ms Davids

I trust that our explanation provided you with clarity.

Complaint Management
Capitec Bank