AR
Anthony R
1 reviews | Active since Nov 2021
05 Aug 2022, 07:45
App & Internet banking not working
This is unacceptable, I have no access to my funds for over 48 hours now. I can not buy groceries! I can not buy crucial medicine! I can not pay for petrol!
The App is not working, and internet banking requires me to auth via the app.
I know you are "aware of the problem" but its not good enough when everything is down for so long.
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Capitec Bank's replyOfficial
05 Aug 2022, 07:52 Good day Anthony
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Aug 2022, 07:52
Official
Good day Anthony
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank