App down again

This is unacceptable and how many times this is going to happen?? If this is going to happen again, I will move my banking to a different bank within seconds, and please don't take this comment lightly because for the last 2 months, the app has been down 3 times already. Please take my comment seriously this time because you don't seem to take my concern seriously. My next step will be to take the matter to my attorney for summons, and then ICASA and then the CPA because of inconvenience of using my card, transfer money to debt collectors and pay debtors, and also view balances of my accounts especially when loadshedding affecting downtime of internet facilities which limit the use of internet and loading electricity units if electricity is available at a certain point when needed. Fix your banking app remotely to avoid driving to certain availability of atm or service providers buying electricity prepaid hoping there is enough money in your savings account due to the fact to check funds available in your account to load electricity enough to load prepaid before driving around looking for alternative means of buying electricity or even load airtime remotely with the app. One more downtime on the app and this issue will be escalated to the CPA and we will see each other in court. Please capitec, sort out technical issues with the app because this is bad customer service

Thanks sorted for now, but for how long?