LB
Louis B
1 reviews | Active since Sept 2016
19 Jul 2019, 09:06
App down
My wife tried to transfer money to me today . Your banking app is down . So we transferred money to a get cash from checkers . My awnser to you is . Why do you not let anybody know that the app is down . Now i sit with a problem .is this the type of service we can accept in the future from capitec ? I am frustrated beyond beleive .
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Capitec Bank's replyOfficial
19 Jul 2019, 10:58I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply19 Jul 2019, 10:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,